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Hospitality, Events & Tourism

Top 10 glamorous hospitality jobs for students, recent grads, and others early in their careers

The hospitality industry, known for its dynamic and vibrant nature, offers a plethora of glamorous jobs that appeal particularly to students, recent graduates, and those starting their careers. These positions provide the perfect blend of excitement, travel, and interaction with …

By College Recruiter
College Recruiter believes that every student and recent grad deserves a great career.
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Hospitality & Tourism Law: What to Know & Top Programs

If you’ve ever booked a hotel, gone on a cruise, or planned a group trip abroad, you’ve interacted with the world of hospitality and tourism law even if you didn’t realize it. Behind the scenes of every guest experience are …

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Is Hotels/Resorts a Good Career Path?

Have you ever wondered if working in hotels/resorts is a good career path for you? With a robust hospitality job market and plenty of diverse positions to choose from, a hotel or resort career could be your ideal profession. In …

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Labor Market InsightsIn partnership withLightcast logo

Are you looking to use real-time job market data to make informed decisions about your future career path, explore relevant salary data, or identify the skills you need to build or market to get your next role? Use the following tool to explore your options.

There are two ways to navigate this tool:

  1. Keyword Search: Search for the title of the job you’re looking to pursue or skills you may have that are relevant to a particular career path.
  2. Narrow Down by Industry + Occupation: If you have a general sense of the industry you’d like to pursue, you can narrow down the occupations within a given industry to help you decide.

Type in a keyword to select a relevant occupation. (If you'd like to see data for a specific location only, filter by state.)

Online Tools

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LinkedIn Learning

Key Account Management

Taught by Drew Boyd
In order to grow and expand, a company must protect its most important asset—its base of loyal customers. Some of…

AI for Customer Success from AI Academy by SmarterX.

Taught by AI Academy by SmarterX
Customer success has always been constrained by human capacity. There are only so many accounts one CSM can watch, only…

Event Planning Foundations

Taught by Valerie Berry
Do you excel at bringing people together? Turn your passion for event planning into a career. Event planners are employed…

Retail Customer Service

Taught by David Brownlee
Retail customer service happens in a specific setting: supporting the sale or fulfillment of a physical product. Unlike a call…

Service Metrics for Customer Service

Taught by Brad Cleveland
Establishing the right metrics to support effective customer service requires a solid understanding of how metrics work, how metrics are…

Design Thinking: Customer Experience

Taught by Geoffrey Schwartz
Customer expectations are higher than ever before, and business success is becoming more and more dependent on a company’s ability…

Thomas A. Stewart and Patricia O’Connell on Designing and Delivering Great Customer Experience

Taught by Patricia O'Connell
In this course, join thought leaders Thomas Stewart and Patricia O’Connell as they share their novel approach to service design,…

Customer Advocacy

Taught by Brad Cleveland
Learn why customer advocacy is important, how to develop employees who are customer advocates, and how to use the voice…

Customer Retention

Taught by Noah Fleming
What’s the difference between customer retention and customer loyalty? Loyalty is a symptom, and retention is the cause. In this…

Dynamics 365 for Sales Teams

Taught by Tiffany Songvilay
Learn how to leverage the CRM side of Dynamics 365. Find out why entire sales teams—managers and associates—are using this…

Salesforce for Sales Managers

Taught by Christine Volden
Do you already have a basic understanding of how to manage teams inside of Salesforce? If so, you’re ready to…

Managing a Customer Service Team

Taught by Jeff Toister
Secrets to managing customer service teams are revealed in this course by customer service expert Jeff Toister. Learn what separates…

IT Service Desk: Customer Service Fundamentals

Taught by Fancy Mills-Knebel
Put the “help” in help desk and the “support” in support specialist by implementing proven techniques that both resolve issues…

Managing a Customer Contact Center

Taught by Brad Cleveland
Customer contact centers face a number of new developments: more channels, higher levels of complexity, and greater strategic value. In…

TAIT: Creating World Class Experiences

Taught by Tait Towers LLC
TAIT was founded in 1978 by Michael Tait as a lighting business. Since its inception, TAIT has evolved into an…

Managing Customer Expectations for Managers

Taught by Jeff Toister
Customer service managers may not be on the front lines, but they can create systems and processes that help ensure…

Customer Service: Managing Customer Expectations

Taught by Jeff Toister
Today’s customers expect a lot. Customer service expert Jeff Toister helps frontline employees identify where they can manage the expectations…

Phone-Based Customer Service

Taught by Jeff Toister
Customer service expert Jeff Toister helps customer service specialists develop the specific skills needed to help customers over the phone.…

Marketing Foundations: Customer Decision Journey

Taught by Dina Shapiro
The customer decision journey is a time-tested tool for connecting your brand with customers and differentiating your company from the…

Innovative Customer Service Techniques

Taught by Jeff Toister
Help customer service teams unlock hidden potential and take customer service to new levels. In this course, designed to benefit…
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Contact & Location

Phone
(713) 313-7541 & 713-313-1184
Email
placementservices@tsu.edu
Website
http://cpc.tsu.edu
Address

Ernest S. Sterling Student Life Center – The Hub of TSU Life (2nd floor)
3100 Cleburne Street
Houston, TX 77004

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Career Service Hours

Monday 8:00 am - 5:00 pm
Tuesday 8:00 am - 5:00 pm
Wednesday 8:00 am - 5:00 pm
Thursday 8:00 am - 5:00 pm
Friday 8:00am - 5:00pm

For virtual office hours, please visit Handshake.

Partner with Texas Southern University: Invest in Talent, Impact the Future

At Texas Southern University (TSU), we are cultivating the next generation of leaders, innovators, and changemakers. As one of the nation’s premier historically Black universities, TSU offers a rich pipeline of diverse, driven, and career-ready students across a wide range of disciplines.
We invite companies and organizations to partner with us in two powerful ways:

• Recruitment: Connect with top-tier talent through internships, career fairs, and on-campus engagement opportunities. Our students bring fresh perspectives, strong academic foundations, and a commitment to excellence.
• Philanthropic Support: Your investment in scholarships, academic programs, and student success initiatives helps us expand access to education and empower future leaders. Together, we can create lasting impact in our communities and industries.
Join us in shaping a brighter future—partner with TSU today.

Texas Southern University Career Pathways Center is proudly connected with leading professional organizations that enhance career development, employer engagement, and student success. We are active members of: National Association of Colleges and Employers (NACE) The leading source for career services standards, trends, and best practices in higher education and workforce readiness. Southern Association of Colleges and Employers (SoACE) A regional network supporting collaboration between career services professionals and employers across the South. Houston Area Consortium of Career Centers (HACCC) A partnership of Houston-area universities working together to connect students with top local employers and opportunities.

For more information please contact Jeff Wallace or Bea Emanuel-Sims in the Office of Development at 713.313.6747.

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